I Built an AI Employee That Monitors My SaaS Store 24/7 — Here's the Architecture
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What if your SaaS store had a full-time operations worker that never sleeps, catches every failed payment within minutes, and answers "how many customers paid today?" in Telegram — at nearly zero cost per question? That's what I built. Four modular Laravel packages, a deterministic API simulator, a two-tier AI intent classifier, a heartbeat monitoring engine with proactive workflows, and integrations with Telegram, OpenClaw, Slack, and plain HTTP. This article walks through the architecture,