Why Your AI Agent Loses Context After Three Email Replies
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Your AI email agent handles the first two replies flawlessly. It reads the original message, drafts a thoughtful response, and sends it on time. Then reply three arrives and something quietly goes wrong. The agent responds to the wrong topic. It asks a question the customer already answered. It loses the thread entirely. This is not a reasoning failure. The underlying language model did not forget anything. The problem is infrastructure: the email headers that stitch a conversation together are