How I Built an AI Email Triage Agent That Creates Linear Issues and Fires Slack Alerts
python
dev.to
How I Built an AI Email Triage Agent That Creates Linear Issues and Fires Slack Alerts Most engineering teams I talk to have the same problem: support emails pile up, someone manually reads them, decides what kind of issue it is, guesses at priority, creates a Linear ticket, and then pings the right person on Slack. That whole chain takes 5-15 minutes per email and happens inconsistently across team members. The obvious answer sounds like "just automate it." But after building this s